Effective Date: 28th December, 2024.

Spa Fiji (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you fill out forms, book appointments, or contact us, we may collect your name, email address, phone number, and other relevant details.
  • Cookies and Tracking Data: Our website uses cookies to enhance your browsing experience. These cookies track your usage patterns and store preferences for up to 365 days.
  • Analytics Data: Through tools like Google Tag Manager and Meta Pixel, we may collect anonymized data on how you interact with our website, such as pages visited, time spent, and clicks.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries and manage bookings.
  • To analyze website performance and improve user experience using tools like Google Analytics and Meta Pixel.
  • To send promotional content and offers, where permitted.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning visitors.
  • Store user preferences for up to 365 days.
  • Measure the performance of our advertising campaigns via Meta Pixel and Google Tag Manager.

Managing Cookies:
You can manage or disable cookies through your browser settings. However, this may impact certain features on our website.

4. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • To comply with legal requirements.
  • With trusted service providers who assist in running our website, such as hosting or analytics providers.
  • For advertising and performance tracking via tools like Google Tag Manager and Meta Pixel.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. While we strive to protect your information, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletions of your personal data.
  • Opt out of data collection for analytics and advertising purposes.

To exercise these rights, contact us.

7. Third-Party Tools

We use third-party tools such as:

  • Google Tag Manager: For analytics and marketing data management.
  • Meta Pixel: To track and measure the effectiveness of our social media campaigns.

These tools may collect data per their privacy policies. Refer to Google’s Privacy Policy and Meta’s Privacy Policy for more details.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Updates to this Policy

We may update this Privacy Policy periodically. The effective date will always be noted at the top. Please review it regularly to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: